Popular Association Banking is a division of Popular Bank and a nationwide leader exclusively serving the community association industry with an active lending platform in over 30 states.
Why Choose Popular Association Banking?
Popular Association Banking (PAB) is a nationwide leader exclusively serving the community association industry in over 30 states. Our service level, knowledge of the industry, and reputation are the cornerstones of our success. At PAB, we understand the needs of community associations, and strive to help you reach your financial goals with our wide array of industry specific products and services. Our goal is to make banking easy so you can focus on making your community a great place to live.
As a division of Popular, we take great pride in contributing to the betterment of the communities we serve. Popular Bank is a subsidiary of Popular, Inc. (NASDAQ: BPOP), founded in 1893, and ranks among the top 50 U.S. bank holding companies by assets. Popular has a deep commitment to strengthening the social and economic well-being of the communities where we operate. In this spirit, the Popular Foundation was established, and our grant dollars are maximized with the contributions of our employees, who volunteer in different ways to each of the organizations we support. Headquartered in New York, Popular has branches and offices located across New York, New Jersey, and Florida.
We have earned our reputation by meeting the special needs of our community association clients. As pioneers in making loans to community associations, we have grown through "word of mouth" with referrals from associations and management companies.
Our staff has been called upon to handle complex transactions and our expertise has allowed us to structure loans and financial services that provide opportunities and cost savings to homeowners. We’re here to provide you with exemplary service and solutions when you need it.
PAB is devoted exclusively to managing financial requests from associations, and our specialists have extensive hands-on experience providing financial services to community associations. We take pride in our commitment to the industry, with the average tenure of PAB’s core staff being greater than 20 years with the division.
One example is our program for recreational lease financing. We have provided a means of ownership rather than rental of facilities, often keeping the payments the same as the lease payment, and sometimes even reducing the payment.
We believe a superior customer experience begins with a shared set of values that must shine through at every point of contact, every day, by every employee. We honor the trust our customers have placed in us, and believe it is our responsibility to demonstrate a caring attitude towards all of our customers every day. We give you our full attention to ensure your needs are met and respond quickly because we know your time is valuable. Above all, we appreciate your business and are committed to consistently provide the excellent service you expect and deserve!
Our many years of experience with Community Associations make us a leader in the industry. Our clients are condo and co-op board members who come to us for our reputation, and stay with us for our exemplary service.
Here’s what some of our customers have been saying about us lately:
"... PAB is our bank of choice, as they have proven to be extremely knowledgeable and experienced in helping community associations. They are very personable and truly listen to our needs."
The Carriage House Condominium Association
Miami Beach, FL
“I thought that service was a thing of the past, but [Popular] has proven that personal service and attention do exist.”
The Four Ambassadors Association, Inc.
Toll-free: (800) 233-7164
Financing / Loan Servicing PABLoanSupport@popular.com
Deposit Accounts PBCondodepositops@popular.com
South Florida Headquarters
Popular Association Banking
7900 Miami Lakes Drive
West Miami Lakes, FL 33016
Tel: (786) 953-1143
Fax: (305) 821-7284
Senior Vice President / Director
Tel: (786) 953-1268
Senior Vice President, South Florida
Team Leader, Relationship Manager
Tel: (786) 953-1221
Assistant Vice President, Commercial Relationship Officer
Tel: (786) 953-1142
Florida West Coast
Cliff Tufts, National Lockbox Sales Officer Vice President
Tel: (813) 310-7507
New Jersey / Northeast Region
Tel: (973) 783-0014
Fax: (973) 783-0478
Southeast (NC, SC, GA)
Kelly Doherty Mucci
Tel: (910) 547-4248
Tel: (714) 864-5171
Fax: (866) 479-2173
Grant Shetron, CMCA, AMS, PCAM
Tel: (510) 406-3198
Midwest (OH, MI, IN, KY, TN, IA) Charles H. Dozer
Tel: (614) 774-9020
Midwest (IL, NC, SC, WI, MO, MN) Martin Klauber
Tel: (847) 322-3149